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Utilities

SWITCHING ON IN SYDNEY There doesn’t seem to be a problem in setting up utilities because everyone wants your business. It’s the ongoing service – and the cost! – that raises eyebrows.

TOP UTILITIES TIP!

An easy way to get connected to core services is to use www.directconnect.com.au but do appreciate that they are aligned with preferred suppliers, be well aware of what you’re signing and make sure you have all the contract and contact details on hand when you need to make enquiries directly with the utility providers at a later date.

ELECTRICITY & GAS

www.energy.com.au – Energy Australia (tel 13 1535)

www.agl.com.au – AGL (tel 13 1245)

www.integral.com.au – Integral Energy (tel 13 1002)

WATER

The NSW government wholly own Sydney’s water services. Tap into their website, harbouring a flood of information, at: www.sydneywater.com.au. For service difficulties and water emergencies call 13 20 90.

PHONES & INTERNET

A good starting point is www.youcompare.com.au to check out mobile, home phone, broadband and Pay TV (except for Telstra products).

www.optus.com.au – 1800 550 126

www.telstra.com.au – 13 2200

www.aapt.com.au – 13 8888

www.vodafone.com.au – 1300 300 404

www.three.com.au – 13 1683

www.dodo.com.au – 1300 851 277

www.virginmobile.com.au – 13 6369

The Telecommunications Industry Ombudsman is the place to go for queries and complaints, with a helpful FAQ section. View online at www.tio.com.au or call 1800 062 058.

PAY TV

Foxtel is the market leader and have – to date – been the easiest and most professional service supplier this Sydney Newbie has dealt with.

www.foxtel.com.au – 131 787

www.selectv.com – 1300 818 507

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